• What is a retainer fee?
  • A retainer fee is a non-refundable booking fee which covers the photographer's time that is set aside for your session. This fee is charged to your card upon
    booking, but is deducted off of the package total.

  • Does Always & Forever Photography offer disks or High Resolution Digital files for printing?
  • No, we do not. Always & Forever Photography is a boutique operation which has a fantastic team of suppliers offering top of the line quality products, which
    are surprisingly affordable for a boutique-studio operation. You get the best of everything. Professional printing, gorgeous albums, studio quality control, and a
    friendly, helpful guide to walk you though any on-line ordering questions you may have! You may be pleasantly surprised by the courteous and quick responses
    to any queries! We do understand wanting to share your gorgeous sessions with friends and family on social media sites, etc...so with any print order, you are
    able to download low-resolution digital files (Social Media Files) from your session...complimentary! These images are strictly for sharing on social media or
    just to have on your phone, tags to the studio are always appreciated!   These files are not licensed for printing, and all rights and copyrights remain the
    property of Always & Forever Photography.

  • To book, you must enter your name, email, cell phone number and credit card information. You will receive a confirmation from the studio by email, as
    well as text message reminders of your appointment. Your booking credit card will automatically be charged the required non-refundable retainer fee
    for the selected package.

        What if I have to cancel my appointment?
  • In case of real emergencies, the session can sometimes be re-scheduled. In most sessions, the first $100 has been charged to your card upon booking, this is
    considered a retainer fee and is applied towards your session total. The retainer fee is non-refundable. (Without 3 days notice of rescheduling, the retainer fee
    will not be transferable to a new booking, appointment will be considered a no-show.) Session rescheduling will be left up to the discretion and availability of
    the photographer/studio. Please read the details on each package carefully, it will explain the retainer fee amount.

  • Need time to think before booking, or need a hand with the booking calendar? I totally understand. Email me to drop me a note and let me know what’s
    on your mind. I'm happy answer all of your questions to help create the perfect session experience for you. admin@chelseykrausephotography.com